I was assured, when I called in the branch, that there was a car available for me. After having to find my own way to the location, and waiting a bit of time to be served I get told the car I booked is not available any longer (it needs to go to another location) and that there are no other cars available for you, period. Did not get a sense of remorse at all. Did not get offered to be dropped back off (certainly one of the two employees should have been available since they have no cars to rent left - no returns as well). A terrible experience, if you can avoid this location, avoid it!
It was a great experience. Good rates - excellent car - and most importantly outstanding customer service from Dan. He was outstanding. When in Doylestown I'll never go back to Enterprise again.
Doylestown HERTZ is the best! I visit there often an am always treated with the utmost respect and professionalism... Dan is an outstanding representative and always goes above and beyond for customer service --- thank you Dan and Doylestown Hertz Team for a great experience every time :) I'm looking forward to returning soon :)
Speedy service and friendly staff, Doylestown Airport location is a great place to rent from Hertz.
EXCELLENT CUSTOMER SERVICE. ALL INFORMATION PROVIDED UP FRONT. NO HIDDEN SURPRISES. EVERYTHING AS PROMISED. THANK YOU FOR AN OUTSTANDING EXPERIENCE.
Hertz is a US Car Rental based in Doylestown, New Jersey. Hertz is located at 3879 Old Easton Rd, Doylestown, PA 18902, USA.
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